Reference

Terms That Cover Your Account

One document covers your whole account here: the wallet rules for bKash, Nagad and Rocket, the verification step before a withdrawal leaves, and how a cricket or slots stake is settled.

Plain-English account clausesbKash, Nagad and Rocket wallet rulesDated updates before they applyEligibility set by local law
ctj777 Terms That Cover Your Account
KEEPING RECORDS

How We Handle Your Details

Running an account means holding some of your data, and these terms say what that involves in practice. Your registration name, mobile number and wallet references are stored so a withdrawal can be matched back to the person who deposited. Session cookies keep you logged in on your phone; clear them and every device signs out. We keep transaction and verification records after an account closes because payment disputes can surface weeks later, and those records are what let us answer them. Ask what we hold on you and we will set it out plainly.

Account security Your password is yours alone. We never ask for it in chat, and a one-time code goes to your registered mobile number at login. If a device looks unfamiliar, that session is ended.
Data we store We hold the name, mobile number and wallet reference you register with, so a bKash, Nagad or Rocket withdrawal can be traced to the depositing account. Payment records outlive a closed account for dispute reasons.
Cookies and sessions Session cookies keep you signed in as you move between pages on your phone; clear them and every device logs out. Preference cookies remember your language and layout. Block them all and account screens may fail to load.
Changes you request Want your details corrected or the account closed? Send the request from your registered number so we know it is you. We confirm in writing once the change is done.
CLAUSE SUPPORT

Ask Us About A Clause

A clause you do not understand is our problem, not yours. Open live chat from inside your logged-in account — the message carries your account ID, so whoever answers can already see the wallet and verification history behind your question instead of asking you to repeat it. For anything that needs a record, send it through the support form and keep the ticket number. If the question involves a bKash, Nagad or Rocket transfer, have the transaction ID ready before you open the chat.

In-account live chat Log in and open chat from the help icon in your account header. Your account ID travels with the message, so we can look at a bKash or Nagad transfer without asking you to repeat it.
Written ticket For anything that needs a paper trail — a disputed stake, a name mismatch, a closed market — use the support form. You get a ticket number, and the thread keeps every reply in one place.
Wallet transfer checks Have your bKash, Nagad or Rocket transaction ID ready. We trace it against the deposit record on your account and tell you what the ledger shows, rather than guessing at the cause.

Questions About The Terms

The questions we field most often are not about legal wording at all. They are about control: what we may change, what you may change, what we keep after you leave, and who decides when a stake is settled. Those answers sit below, written the way we would put them in chat. If your case is specific, message support instead of reading further — a clause will not move a pending bKash transfer.

Yes. Holding an account means accepting the current version of these terms. If you disagree with a change, withdraw your balance and close the account; continued use after the update date counts as acceptance.

No, one account per person. Duplicate accounts are linked by mobile number and wallet reference, and both get restricted while we check. Use the single account for bKash, Nagad and Rocket transfers.

Withdrawals return to a wallet registered in the same name as your account. If the names differ, the request stalls and we ask for a correction before releasing funds. Sort it before your first withdrawal.

A stake, once accepted, stands — cricket market or slot round, the same rule. A settled result does not reopen. If you think a price was wrong, raise a ticket with the stake reference.

Material changes are posted on this page with the date they take effect, and the updated wording replaces the old. We aim to give you time to read before a change applies to your account.

If we close an account for a conduct breach, we check the balance first and return what is properly yours, minus anything tied to an unsettled or disputed stake. You get the reasoning in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.